Tips and Tricks for submitting Your Smartphone to Customer Care and Service Center

Introduction: Smartphones is very essential in our life. We use a smartphone in our personal, business, and social life. So everybody has one more smartphone. Sometimes smartphone has trouble and we need to treat them in customer care or service center for repair it. For example when the body is bad or sick people go to see a doctor. Standing in such a situation, the doctor is the only person who can be trusted with his eyes closed. If the same thing happens in the case of tech and gadgets, then the service center is one and unique option. Like a doctor, we can fully trust the offer of the service center staff and deposit the smartphone, which has become one of the most important things in our lives, in the service center. No matter how well that person fixes your phone, there are several things to keep in mind before leaving your phone in the service center. Because even a small step taken recklessly can become a big problem for you later on.

Let me give you an example of an incident that happened last November 4. A young woman living in California, USA, had to pay a high price for such a small mistake, as a result of calling the service center, her "private photo" was shared. This is not the case with any other company, but with the service center of Apple, one of the largest tech companies in the world. A girl named Gloria had an iPhone problem and took her phone to the Apple Service Center. An employee working there was accused of forwarding a "top secret" photo from Gloria's phone to his number while fixing his phone. This incident has caused quite a stir in America at present. This is why we want our readers to be aware of and not have to face such incidents.

Things to keep in mind when you submit your smartphone service center or customer care for repair:

1. Delete Banking Details:

Ever since smartphones started coming into people’s hands, a huge number of ordinary people have started doing digital banking. Whether it's a banking app or online banking, payments can be made over the phone. People save bank documents such as debit and credit card details, e-banking IDs, and passwords of ATMs and internet transactions on their phones. In such cases, such details must be deleted from the phone before submitting it to the phone service center.

2. Uninstall Wallet App:

Along with internet banking, Paytm, Google Pay, Phone Pay, and Bhim Apps have also become a part of the common man's life today. From buying tuk-tuk items to mobile recharge, almost everything is done through these apps. So these apps need to be uninstalled before going to call the service center. These apps can be re-installed when the phone is OK.

3. Contacts and messages: also need to be hidden:

There was a time when people wrote down the phone numbers of their relatives and friends in their diaries. Many of them used to memorize the numbers of the people. But since the advent of smartphones, instead of memorizing phone numbers or writing them in a diary, people have saved them in the phone's contact list. You need to secure your contact list before submitting the phone to the service center. Because of the contact list number is shared, it will be a problem not only for you but also for the people whose numbers are saved in the phone.

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4. Photo Gallery:

It is said that the gallery of the phone reflects the nature and personality of the user. Everyone puts pictures of their special moments in their phone gallery. It contains photos of our friends, relatives and loved ones as well as our own. So before depositing in the phone service center, it is better to delete all the photos from the phone's gallery on the laptop or computer or any other device. Once the phone is fixed, all the photos can be copied back to the gallery.

5. Email and password:

Most useful documents and emails are saved in the email ID. Similarly, many users save their usernames and passwords on other platforms in their Google account or Apple ID. So before calling the service center, these should be deleted from the phone.

Conclusion: The biggest thing is to keep a backup of the phone before submitting it to the service center. Format your phone if possible. Doing so will not only protect your phone's data but will also make your phone look like a brand new device after repair. If the screen of the phone is not turned on, then the phone can be reset by connecting the phone to the laptop or computer.